We're sorry to see you go. Before you delete your account, please review the important information below.
Send an email to office@invsion.at with the subject line "Delete Account"
To delete your account and all associated data, please send an email to office@invsion.at with the subject line 'Delete Account'. Our team will process your request within 48 hours.
When you delete your account, we permanently remove all your personal information, including your profile data, smoking history, challenge records, and any stored preferences. This process is irreversible and cannot be undone.
We typically process account deletion requests within 48 hours. You'll receive a confirmation email once your account has been successfully deleted.
Yes, you can request a copy of your data before deletion. In your account deletion email, simply mention that you'd like to receive your data export. We'll send you a comprehensive export of your data before proceeding with the deletion.
Any active challenges will be automatically terminated. If you're in a friend challenge, your friend will be notified that the challenge has ended due to account deletion.
No, account deletion is permanent. Once your account is deleted, you cannot recover it. If you wish to use our services again, you'll need to create a new account.
If you have an active subscription, please make sure to cancel it through your payment provider (App Store or Google Play) before requesting account deletion. Account deletion does not automatically cancel your subscription.
Account deletion is permanent and cannot be undone. All your data will be permanently removed from our systems.